Tidio adds live chat and automated bots, including Lyro AI, to answer store questions and recover carts.
Tidio is best for beginner sellers who want to improve customer service workflows.
Tidio blends live chat with automation, and its Lyro AI bot handles common questions and can nudge recovering carts. Small stores use it to be responsive without staffing a desk all day.
Complex support still needs human handoff, and advanced bots sit on paid tiers. For approachable store chat and automation, it is a friendly start.
English detail is being reviewed.
English detail is being reviewed.
English limitation note is being reviewed.
English limitation note is being reviewed.
Use Tidio when you want chat, bots, and cart recovery on a Shopify or online store without a heavy helpdesk.
Current price type: Freemium. Plans and trials can change, so please confirm on the official website.
Yes. Start with one basic workflow before buying too many tools.