## What this rule covers
A product's condition must accurately describe what the buyer will receive. New, used, refurbished, and other conditions can carry different requirements.
## Why sellers should care
Incorrect condition selection can create returns, complaints, catalogue corrections, and loss of buyer trust.
## Safer operating practice
Match condition to the physical product, packaging, accessories, warranty status, and any refurbishment process. Review each variation and fulfilment channel separately.
## Important note
Category rules and condition definitions can vary. Check the active Seller Central guidance before listing a non-new product.